Programme for High-Reliability Organisations
High reliability is not a separate issue to operational performance, but a by-product of the pursuit of excellence.
That said, organisations for which risk and/or safety are critical measures of performance do face challenges specific to those issues. The aim of this programme is to challenges managers on their leadership responsibilities and equip them with the insights and tools to manage human, financial and reputational risks effectively.
Building and Leading HROs is a leadership development programme for senior risk and safety mangers and for those charged with line management responsibility in high-risk environments.
Normally delivered over 2 days, the programme focuses on the impact of leadership on a risk or safety culture through 3 main levers:
- Leadership role modelling
- Consequence management
- Recognition of the tension between operations, finance and safety
The main benefit of this programme is step beyond the ‘science’ of risk and safety management (the essential building blocks) and consider the ‘art’ of risk and safety management – how to build the skills and resilience within the organisation to survive shocks outside the rules and processes.
Delegates will understand the critical importance played by the behaviours of senior executives in influencing those around them and commit in writing to their own leadership philosophy.
Short (half-day) programmes and the full 2-day programme have been delivered in:
- Oil and Gas (Europe and Canada)
- LNG Storage
as well as at industry and academic forums including the Chartered Institute of Ergonomics and Human Factors.
The resources below are regularly updated. View all resources in our Insights section.
Leader of the Red Arrows - Safety CultureThe leader of the Red Arrows talks to Mission Excellence about safety culture and how the pilots are equipped to deal with operating in a very high risk environment. Learn more »
Risk & Safety Management Overview
A Cultural Approach to Risk and Safety Management For a combination of ethical, operational and legal reasons, not to mention fallout from some high-profile events, risk and safety management are rising ever higher on the organisational agenda... learn more
Performance, Culture & Risk
Download a white paper by Justin Hughes, Mission Excellence Managing Director, on culture and risk management. learn more
Any leader who is striving to create a high performance team environment should read this gem of a book from cover to cover! It deserves to become the execution manual for any team or organisation that aims to achieve operational excellence.Costas Markides, Professor of Strategy and Entrepreneurship, Holder of the Robert Bauman Chair in Strategic Leadership, London Business School
Justin Hughes' experience as a fighter pilot is highly relevant to teams everywhere. In The Business of Excellence, he has offered a vivid, compelling and highly readable insight into building world-leading teams and organizations.Dr Catherine Raines, Chief Executive, UK Trade & Investment
A new, fresh and engaging perspective on leadership and the creation of high-performance organisations through the lens of somebody with first-hand experience ... the clarity and accessibility of the insights mark this book out as truly excellent.Sir David Walker, former Master of the Queen s Household
Justin Hughes is that rare breed of consultant and commentator who has been there and done it. Combine that with strong values and outstanding communication skills and you have someone worth listening to.David Bellamy, CEO, St James Place
In The Business of Excellence, Justin Hughes articulates a clear strategy for the pursuit of excellence coming from his many years of experience as a fighter pilot and entrepreneur. I am a big fan of learning from other environments and highly recommend it.Paddy Lowe, Executive Director, Mercedes Grand Prix
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